AI chatbot for business websites
Website chat that understands the question.
Chatsoro uses the information already on your website to answer real questions, guide visitors and capture useful enquiries, day or night.
14-day free trial on every plan. Setup help included.
Questions your website already has answers to
“Is the two-bedroom cottage suitable for a family with a toddler and a dog?”
Accommodation and tourism
“Do you cover Ashgrove, and how long is the wait for a bathroom refit?”
Trades and quote-driven services
“We are a small company moving from sole trader. Is that something you handle?”
Professional services
“Can I do the diploma part-time while working, and what are the entry requirements?”
Education and training
The difference
People do not ask questions in menu options.
Older chatbots lean on keywords, canned replies and a fixed path. The moment a visitor asks something the script did not plan for, the conversation stops being useful.
A scripted chatbot
- Shows a menu of topics and waits for the visitor to pick one.
- Matches keywords to replies written in advance.
- When a question fits no branch, it sends the visitor back to the menu.
Chatsoro
- Reads the question as the visitor wrote it, both parts of it.
- Writes the answer from your website and the notes you approve.
- Keeps the thread, so a follow-up question still makes sense.
How it works
Your website stays exactly as it is.
Chatsoro is added to the website you already have. There is nothing to rebuild and no new platform to move to.
Choose a plan and give us your website
Sign-up takes a couple of minutes. If some information only exists in a document or in your head, you can add it, but you do not have to.
We build the chatbot from your content
Your pages, and any documents or notes you add, become the knowledge your chatbot answers from, held for your business alone. Pages with almost no text are skipped, and so is anything your robots.txt asks crawlers to avoid.
You add one line to your site
A single script tag goes on your website. Nothing needs rebuilding, your design is untouched, and the chatbot only answers on the domains you approve.
Visitors ask real questions
People type what they actually want to know. The chatbot answers from your knowledge, and when a conversation turns into an enquiry it offers to pass the visitor’s details on.
What it does
Useful in the places a website usually goes quiet.
Most business sites answer questions well enough for someone who reads all of it. Very few people do.
- Answer the questions that come before a sale
- The things people ask before they get in touch are usually already on your site. Chatsoro can find them and answer in a sentence or two.
- Cut down on repeat enquiries
- When the same five questions arrive by email every week, answering them in the chat can reduce how many reach your inbox at all.
- Point people to the right service
- Visitors who are not sure what they need can describe their situation and be guided to the page that fits.
- Turn interest into an enquiry
- When a visitor wants a quote, a callback or a booking, the chatbot can offer to pass their details on, and saves them with the conversation they came from.
- Keep answering after hours
- Questions arrive in the evening and at weekends. The chatbot answers them then too, without anyone needing to be on call.
- Stay in your control
- You decide the tone, the instructions, the knowledge it draws on and the approved domains it runs on, and we set it up that way.
Results depend on your website, your traffic and the questions people actually ask. Chatsoro is a way to make the information you already publish easier to reach, not a promise about sales.
Where answers come from
Answers built from your business, not a generic script.
Your knowledge is indexed
Your website pages, and any documents or notes you add, are read and kept as knowledge that belongs to your chatbot alone.
The right material is found
When a question arrives, the relevant passages are pulled from your content and used to write the answer.
Your instructions set the boundaries
Written instructions shape the tone, what to recommend, and the point at which it should hand over to a person.
It can be refreshed
When your website changes, we re-index it so the chatbot is working from current information.
Leads
A useful conversation can become an enquiry.
Plenty of visitors will read an answer and leave. Some are ready to talk. The chatbot can take their details during the conversation, or offer a short contact form once they are engaged. Either way it is recorded as a lead, with how it arrived.
Leads are kept in the Chatsoro service, where each one is marked New, Contacted or Resolved. There is no customer login yet and new leads are not emailed automatically, so during early access we pass them on to you. Chatsoro does not push leads into a CRM.
- Name
- Who is asking, so a reply can be addressed properly.
- Where the business should respond. Phone can be asked for instead or as well.
- Company
- Useful when your visitors are mostly businesses. The fields are chosen per chatbot, so it can be left off.
- Asking about
- What the visitor wanted when they left their details, kept with the lead alongside the full conversation.
Use cases
Best where the same questions come up every week.
These are the businesses where the answer usually exists on the website already, and where a missed enquiry is worth something.
Accommodation and tourism
“Is the two-bedroom cottage suitable for a family with a toddler and a dog?”
Trades and quote-driven services
“Do you cover Ashgrove, and how long is the wait for a bathroom refit?”
Professional services
“We are a small company moving from sole trader. Is that something you handle?”
Education and training
“Can I do the diploma part-time while working, and what are the entry requirements?”
Agencies and B2B services
“Do you redesign existing websites, or only build new ones?”
Property and real estate
“How do viewings work, and do you manage the property after it is let?”
What you control
Clear inputs. Clear controls.
Chatsoro is new, so instead of logos and testimonials, here is exactly what you decide and what is enforced for you.
Your knowledge
The chatbot works from the pages, documents and notes you approve, and is told never to invent a business detail it cannot find there.
Your instructions and tone
How it speaks, what it should recommend and where it should stop are yours to decide, and we change them whenever you ask.
Your approved domains
The chatbot only answers on the websites you approve, so copying the script onto another site does nothing.
Your usage
A monthly allowance of AI replies, per-visitor rate limits and an on or off switch sit behind every chatbot, enforced by the server.
Your conversations and leads
Every conversation, and the details people choose to share, is kept with your chatbot and reviewed with you.
Chatsoro is a young product and does not claim security certifications it has not been through. What it can tell you is exactly what the chatbot draws on, where it is allowed to run and what it has been asked.
Pricing
Plans with allowances in plain numbers.
Every plan includes help getting set up. Prices are in US dollars.
Early access pricing
Starter
Small or lower-traffic business websites
US$39per month
US$390 a year if you pay annuallyEverything needed to put a website-grounded chatbot on one site and start collecting enquiries.
What is included
- 1,000 AI replies per month
- One chatbot on one website
- Up to 150 indexed website pages
- Knowledge from your website, documents and notes
- Instructions and tone set for your business
- Your own chatbot name, colour, logo and welcome message
- Approved domains
- Lead capture
- Conversations and leads kept for review
- Usage capped at your allowance, with no automatic overage
- Re-indexing when your website changes
- Standard email support
Most popular
Growth
Established businesses receiving regular website enquiries
US$99per month
US$990 a year if you pay annuallyFour times the replies and five times the pages of Starter, for one or two websites that field questions every day.
What is included
- 4,000 AI replies per month, divided between your chatbots
- Up to two chatbots on up to two websites
- Up to 750 indexed pages, divided between your chatbots
- Everything in Starter
- Priority over Starter for support and tuning requests
With one website, its chatbot has the whole allowance. With two, each chatbot has its own share, which we set with you at setup.
Pro
Higher-traffic businesses, agencies or multiple locations
US$199per month
US$1,990 a year if you pay annuallySeveral chatbots across several websites, with a tailored review before each one goes live.
What is included
- 12,000 AI replies per month, divided between your chatbots
- Up to three chatbots on up to three websites
- Up to 2,500 indexed pages, divided between your chatbots
- Everything in Growth
- Priority support
- Tailored launch review
Each chatbot has its own share of the replies and pages. We set the split with you at setup and can change it when you ask.
One AI reply is one answer the chatbot writes to a question from a visitor. A visitor can ask several questions in one conversation, and each counts once, however long the answer. Opening the widget, the welcome message and leaving contact details do not count.
Every chatbot shows a small “Powered by Chatsoro” line under the conversation, on every plan.
FAQ
Questions worth asking first.
If something here is not covered, ask us directly and we will give you a straight answer.
What makes Chatsoro different from a traditional chatbot?
Older website chatbots usually work from keywords, canned replies and a fixed menu of topics. If the visitor asks something the script does not cover, the conversation stalls.
Chatsoro reads the question as it was written and answers using the information already published on your website. Visitors can ask follow-up questions in their own words rather than picking from a list.
Where do its answers come from?
From your knowledge: the pages of your website we index, plus any documents or written notes you give us, such as a price list or a policy that is not on the site. Each chatbot has its own knowledge, kept separate from every other business. When someone asks a question, the relevant material is retrieved and used to write the answer.
Instructions sit on top of that, for example the tone to use, what to recommend and what to leave to a person. No system is right every time, so the chatbot is told never to invent a business detail such as a price or a date. When your knowledge does not cover a question, it says so and offers to pass the question on.
Can it work on my existing website?
Yes. Chatsoro is added to a site you already have, with one line of code. It works wherever you can add a script tag, which includes most WordPress, Squarespace, Shopify and Webflow sites as well as custom builds. Some website builders only allow custom code on their paid plans.
You do not need to redesign or rebuild anything. The chatbot only answers on the domains you approve, so the same line pasted onto another website does nothing.
How long does setup take?
It depends on how much content there is and how quickly the required access and information come together. A straightforward site can often be indexed, configured and ready to test soon after we have the website address and your instructions.
Larger sites, or sites where the useful information is spread across PDFs and documents that need review first, take longer. We will tell you what we need before the work starts.
What counts as an AI reply?
One AI reply is one answer to one question from a visitor, however long the answer. A single conversation usually contains several.
Loading a page with the widget on it, opening the widget, the welcome message and leaving contact details do not count.
What happens if I reach my allowance?
Nothing is charged automatically. When a chatbot reaches its monthly allowance it stops answering and tells visitors it cannot reply right now. The allowance resets at the start of each calendar month.
If you would rather the chatbot kept answering, additional replies can be arranged in advance. There is no customer login yet, so ask us at any time and we will tell you how much of the month’s allowance has been used.
Can I change how the chatbot sounds?
Yes. Tone and behaviour are set through written instructions, so the chatbot can be formal, friendly, brief or detailed to suit your business.
The same instructions set boundaries, such as questions it should not attempt and the points where it should ask the visitor to get in touch instead.
Can Chatsoro capture enquiries?
Yes, in two ways. When a visitor wants a quote, a callback or a booking, or asks something your knowledge does not cover, the chatbot offers to pass their details on and asks for the ones you choose, such as a name and email address. After a few questions the widget also offers a short contact form, which the visitor can skip.
Each lead is saved with the conversation it came from. There is no customer login yet and leads are not emailed automatically, so during early access we pass them on to you.
Does it replace human support?
No. Chatsoro answers the questions that are already answered somewhere on your website and passes on the rest. Complex, sensitive or high-value questions should still reach a person.
The practical effect is usually fewer repeat questions arriving by email and phone, not fewer people needed to run the business.
Can I remove Chatsoro branding?
Not at the moment. Every chatbot shows a small “Powered by Chatsoro” line under the conversation, on every plan.
Everything else a visitor sees is yours: the chatbot’s name, your colour, your logo and your welcome message.
Is there a free plan?
There is no permanent free plan. Setting up a chatbot involves reviewing your content and configuring it properly, and a free tier does not support that work.
Instead, every plan can start with a 14-day free trial, set up with you on your own website. Nothing is charged for the 14 days, and you can cancel any time before they end.
Can the website information be updated?
Yes. When your website changes, we re-index it so the chatbot works from the current information, and the chatbot keeps answering from the previous version until the new one is ready. Re-indexing is run by hand at the moment, not on a schedule, so tell us when something important changes.
Documents and written notes can be added, replaced or removed in the same way.
Does Chatsoro work on WhatsApp or social media?
Not today. Chatsoro is focused on chat on your website. It does not currently support WhatsApp, Instagram, Facebook messaging or voice calls.
Let your website answer back.
Show us your website and we will help you work out whether Chatsoro is a useful fit.
14-day free trial on every plan. Setup help included.
How the free trial works
Nothing charged for 14 days
Cancel any time during the trial
Set up with you on your real website content
A reminder email before the first payment